Refund policy
Right of Withdrawal for EU/EEA Customers
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days from the day on which you acquire, or a third party indicated by you acquires, physical possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to cancel your purchase by a clear statement (e.g., a letter sent by post or an email to our customer support team).
Effects of Withdrawal:
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us). We will carry out such reimbursement without undue delay and not later than 14 days after the day on which we receive the returned goods back from you. You will have to bear the direct cost of returning the goods.
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us). We will carry out such reimbursement without undue delay and not later than 14 days after the day on which we receive the returned goods back from you. You will have to bear the direct cost of returning the goods.